Shipping + Returns
Returns
Customer satisfaction is of the utmost importance to us.
To be eligible for a return, your item must be unused/unworn and returned within 30 days of delivery. Return/exchanges must include a copy of your receipt. Customers are responsible for return shipping.
If a product is defective, it must be returned within 30 days of delivery to be eligible for an exchanged for a new product at no additional charge.
Any item that is returned more than 30 days after delivery is not eligible for exchange or a return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Customers are responsible for return shipping.
To initiate a return please contact us at cabinfevercoll@gmail.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cabinfevercoll@gmail.com and send your item to: lot 37 704041 Rg. Rd. 72, county of Grande Prairie No.1 AB T8W5G2, Canada.
Shipping
To return your product, you should mail your product to: lot 37 704041 Rg. Rd. 72, county of Grande Prairie No.1 AB T8W5G2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.